BetNinja Privacy Policy

Information We Collect

We collect personal information such as your name, email address, date of birth, contact number, gender, and address when you register or use our services. For KYC/AML compliance, we require photographic identification, proof of address, and banking details to verify your identity and source of funds. We also gather usage data, betting history, and device information to enhance your experience. Special category data related to responsible gambling may be collected as permitted under Australian privacy laws.[1]

How We Use Your Information

We use your information primarily to provide wagering services, manage your betting account, and fulfil our contract with you. This includes personalising your experience, offering tailored betting insights, and analysing usage patterns for service improvements. We process data to comply with licensing requirements, responsible gambling obligations, and anti-money laundering laws. Your information helps us prevent fraud and ensure integrity in betting activities.[1]

Information Sharing

We disclose personal information to service providers, affiliates, and regulators as required by Australian laws, including for KYC/AML and responsible gambling compliance. Sharing may occur with sporting governing bodies for event integrity or law enforcement when mandated. We ensure recipients are bound by confidentiality obligations and do not share data for marketing without consent.[1]

Data Security

We implement robust security measures, including encryption, secure servers, and access controls, to protect your personal information from unauthorised access or disclosure. Our systems comply with Australian privacy standards and industry best practices for data protection. We regularly review and update security protocols to address emerging threats. Data is retained only as long as necessary for legal, contractual, or operational purposes.[1]

Your Rights

Under the Privacy Act 1988 (Cth), you have rights to access, correct, or delete your personal information by contacting us. You may request details on how we handle your data, withdraw consent where applicable, and object to certain processing. We respond to such requests within reasonable timeframes while complying with legal retention requirements for AML and licensing. For complaints, contact us or the Office of the Australian Information Commissioner.[1]

Cookies and Tracking

We use cookies and similar technologies to track usage, personalise content, and analyse site performance. These enable essential functions, analytics, and targeted features while respecting your privacy choices. You can manage cookie preferences through browser settings.[1]

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer.

Email: [email protected]